How to Add Custom Text to Coconaut to Power a Chat Bot

Enhancing your chat bot's capabilities by adding custom text as a source is a seamless process on Coconaut. Adding custom text allows your chat bot to learn and understand a specific set of information that can help it answer user inquiries more accurately. Let's guide you through this straightforward process.

Step 1: Preparing Your Text

Before you begin, it's crucial to prepare the text you want to add as a source. The text should be concise, clear, and relevant to the information your chat bot needs. Make sure to structure the text in a way that's easy for your chat bot to comprehend.

Step 2: Accessing the Custom Text Interface

  1. Log into your Coconaut account.
  2. Select the bot to which you wish to add custom text.
  3. Navigate to the Sources tab of the bot.
  4. Click the 'Add' button, located at the top right of the sources table.

Step 3: Adding Your Custom Text

  1. In the add source modal that opens, select the 'Text' tab.
  2. You will see fields to enter a title and the text itself. The title should succinctly represent the content of the text.
  3. Enter your prepared text in the provided text area.
  4. Once you've entered your title and text, click the 'Add Source' button to submit the text.

After the custom text is added, it will appear in the list of source documents.

Step 4: Monitoring Your Custom Text Status

Just as when uploading a document, give it a few minutes for the chat bot to learn the new information. You can monitor the status in the Source row, waiting until the status reads 'Ready'. Once the source has been successfully learned, you may query your chat bot to test for successful query responses.

Troubleshooting

If you face any issues while adding the text, ensure that you've filled both the title and text fields and that your text is relevant and well-structured.

Getting Help

If you encounter any difficulties or have any questions during this process, don't hesitate to reach out to Coconaut's support team. They're always ready to help make your experience with Coconaut as smooth as possible.